Privacy Policy

Security

At The Flower Fairy we take your privacy seriously which is why we make very effort to make your shopping experience with us as safe and secure as possible.
We do not sell your details to any other third parties and protect your personal and order details safe by using a secure SSL environment, via the Hosted Payment page solution from DPS.

Information Collection

The Flower Fairy collects information from the customer so that we can provide you with the best possible customer service. Certain information is necessary so that we can successfully provide you with the service and/or product.This personal information is stored in our order processing system but is not available to unauthorised person. Information we require can include full name of customer and recipient, email address, invoice address, delivery address, contact phone numbers and credit card details.   Any information collected is treated with the utmost privacy and is only used so we can better serve you as a customer in the delivery and completion of you order.

Disclosure of Information

The Flower Fairy will not disclose any personal information to any third party unless authorised to do so or required by law. Recipient details are of course passed onto a third party being the delivering florist to enable your order to be completed successfully

Use of Cookies

We use cookies, which are small amounts of data sent to your browser and stored on your computer, to facilitate your navigation on our site. We do not use cookies to gather information about you.
We reserve the right to change, modify, or add to the above policies.